Refund policy

Damages 
Please inspect your order upon arrival for any damages.  If you artwork has arrived defective or damaged please contact us immediately so that we can resolve the issue and work out a suitable resolution in a timely manner.

Non Refundable Items
Due to all items being custom commissioned original art pieces, there are no refunds or exchanges. Prior to any commission piece starting and during the consultation stage, if you are unsatisfied with the options discussed, refunds or exchanges may be provided.
Once a  commissioned piece has been approved and started ,all sales are final. 

If you have questions about this returns policy, please contact me at thecoastalstudio@outlook.co.nz.